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We are concerned about the safety and security of our customers. Thus we have created the following guidelines to help ensure that your online shopping experience is safe and secure.

Security Tips Protect your password.
• If using a public computer or terminal, always log out when you complete an online session.
• Keep your passwords private. Remember, anybody who knows your password may access your account.
• When creating a password, use at least 8 characters -a combination of letters and numbers is best. Do not use your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password in "Your Account".
• Avoid using the same password for multiple online accounts.

Be wary of unsolicited e-mail and telephone contacts.
• Iolcounselor.com will never e-mail or call a customer and ask that they disclose or verify their iolcounselor.com password, credit card, or banking account number. Such information should only be submitted when completing an order on iolcounselor.com, registering on iolcounselor.com, contacting iolcounselor.com directly, or when making updates to "Your Account". If you receive a suspicious e-mail with a link to update your account information, do NOT click on the link - instead go directly to www.iolcounselor.com and then to " Your Account".
• If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request.
• If you receive a suspected spoofed iolcounselor.com e-mail, or discover a fake iolcounselor.com Web site, please  report the incident to contact@Iolcounselor.com.

Forgot Your Password? We can´t tell you your current password, but we can certainly help you acquire a new one by sending a personalized link to your e-mail address. This way, you can securely change your password to whatever you want. If you visit us from a computer you have not used before, we will ask for complete verification of your account information before proceeding with the password change.

Changing Your Name, E-mail Address, or Password To change the name, e-mail address, or password associated with your account, sign in to "Your Account" using the e-mail address and password currently associated with your account, and click the Change your name, e-mail address, or password link under the Account Settings heading. If you change your e-mail address, all subscriptions and communications preferences will automatically be associated with your new e-mail address.